At Carat Place we take pride in our jewelry and craftsmanship. And we also take pride in delighting our customers. To that end, we offer free refund or exchanges without any questions for a full 30 days of your order. If you choose to return the item, we will refund your full purchase price including return shipping. That is our MONEY BACK GUARANTEE.
All we ask is that you keep the item and the original box it came in as-is. All returned items must be in their original, unworn condition accompanied by all/any documentation.
Any items that are engraved, personalized or customized as per your specifications, are not returnable. Items that have previously been exchanged are also not returnable.