Delight Our Customers
At CaratPlace.com we pride in our customer experience from the moment you visits our website till the product reaches you and after. To that end, we will reply to every single comment, concern, issue within 1-business day. That is OUR PROMISE!
All products are packed under strict supervision and great care is taken to ensure nothing is damaged during transit. To that end, all purchases are shipped with FREE Next-Day shipping within 1 business day of you placing an order. All order are fully insured to safeguard your purchase.
For any reason you are unhappy with your purchase, please reach out to our customer service team and we will process a refund or exchange without any questions. We will even pay for return shipping. All we ask is that you keep the item and the original box it came in as-is.